Business Etiquette and Professional Enrichment Programs

Etiquette may be interpreted as the conduct required by good breeding to be observed in social life, but it is equally applicable to the world of business. Successful business people need to know how to behave and interact in order to advance their careers.

Professional Protocol and Etiquette Intelligence

In today's business world, you as a professional frequently find yourself in situations where you are unsure of how to act. We teach you how to make the most of these situations and turn them to your advantage. This course will allow you to interact with others on a professional and social level with grace, polish, and confidence.

You will learn about:

  • Distinguishing Yourself From the Competition
  • Making an Entrance and Working the Room Effectively
  • Shaking Hands With Confidence and Poise
  • Introducing Yourself and Others
  • Sending the Right Signals With Your Eyes
  • Improving Your Mingling Proficiency
  • Presenting Your Business Card Correctly
  • Remembering Names With Ease
  • Soft Skills That Build Relationships

Dining Etiquette for Business

Business is frequently conducted while sharing a meal. The professional needs to know proper dining etiquette in order to enhance rather than detract from the business being conducted. This four-course dining tutorial allows the student to learn and immediately put into use the dining skills that will enhance his or her skills in business.

You will learn about:

  • Utilizing Effective Business Meal Tactics
  • Becoming the Best Host and Guest You Can Be
  • Developing Silverware Savvy
  • Understanding Styles of Eating in Different Societies and Cultures
  • Cracking the Silent Service Code
  • Navigating the Receiving Line
  • Recognizing Dining Do's and Don'ts
  • Business Entertaining Economics

Outclass the Competition

This course combines the "Professional Protocol and Etiquette Intelligence" along with "Dining Etiquette for Business" programs to give the student a full understanding and appreciation of these skills to achieve success in the business world. 

Etiquette Essentials for the Male Executive

The male professional encounters dozens of opportunities to demonstrate his business etiquette intelligence or lack thereof on a daily basis. We will explore those questions you think, but are afraid to ask. 

Topics include:

  • Civility, Not Chivalry, for the Corporate Arena
  • Professional Culture Awareness
  • Communication Skills
  • Entertaining Etiquette
  • Your Business Style 

Business Etiquette for the Professional Woman

The corporate arena hosts countless professional women executives. These women did not get to the top without thorough knowledge of business etiquette and most of all how to use this information to their advantage. This highly interactive program provides clear and current business etiquette basics for the professional woman.

Topics include:

  • The Power of Your Presence
  • Shake Hands Like a Professional – Even When Others Do Not
  • Introducing Yourself With Confidence and Authority
  • The Art of Conversation
  • Disastrous Mistakes
  • Personalities and Productivity
  • Entertaining Etiquette

Electronic Etiquette

Today first impressions are often digital, via the telephone, e–mail, or voice mail. This is not likely to change as we have become increasingly dependent on these devices for communication. Understanding the effect this kind of communication has and being conscientious of the correct technical etiquette is vital for successful business relationships.

Topics include:

  • E–mail Etiquette
  • Telephone Savvy Skills
  • Speaker phones
  • Voice Mail
  • Answering Machines
  • Cellular Telephones
  • Interoffice Communications
  • Conference Call Protocol